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  • Customer Service
    • Customer Service
    • Pay My Bill
    • Customer Assistance Programs
    • Reading Your Meter
    • Forms for Water & Wastewater Service
      • Start Water or Wastewater Service
      • Stop Water or Wastewater Service
      • Customer Meter Exchange
      • Service Line Protection
      • New Construction Service
      • Landlord / Owner Continuance of Service
      • Hydrant Flow Test
    • Customer Education Center
    • Water & Wastewater Tariffs
    • Customer Rights
    • Wastewater Service
    • Backflow Information
    • Emergencies
  • Water Quality
    • Service Line Survey
    • Water Quality
    • PFAS & Emerging Contaminants
    • Lead Information
    • Consumer Confidence Reports
    • Comprehensive Water Quality Analysis
    • Source Water Protection & Water Conservation
    • Water Treatment & Distribution
  • Community
    • Community
    • About York Water
    • Tracking Water Usage
    • Community Philanthropy
  • Investor Relations
    • Investor Relations
    • Buy YORW Stock
    • Annual Meeting
    • SEC Filings
    • Corporate Governance
    • Annual Reports
    • Dividend Reinvestment Plan
  • News & Updates
    • News & Updates
    • News & Press Releases
    • Alerts
    • Lake Williams Dam Project
    • In Our Community
  • Contact Us
    • Contact Us
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Customer Service

Home > Contact Us > Customer Service

Customer Service Contact Form

To speak to a Customer Service Representative on the phone, call 717-845-3601.

Fill out the form below to submit a question or comment to our Customer Service Representatives.

This form is to update your contact details or to ask questions related to water or wastewater bills, starting or ending water or wastewater service, customer assistance programs, meter appointments, and any other York Water service related questions.

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Customer Service Comments & Suggestions Investor Relations Human Resources Customer Meter Exchange Careers
York Water Company
The York Water Company
130 East Market Street
York, PA 17401
General Information:
717-845-3601
Lobby Hours:
Monday thru Friday
8:30 a.m. – 5:00 p.m.
After-Hours Emergencies:
717-848-2984
Fax Line - 24 Hours:
717-845-3792
  • Customer Service
    • Customer Service
    • Pay My Bill
    • Customer Assistance Programs
    • Reading Your Meter
    • Forms for Water & Wastewater Service
    • Customer Education Center
    • Water & Wastewater Tariffs
    • Customer Rights
    • Wastewater Service
    • Backflow Information
    • Emergencies
  • Water Quality
    • Service Line Survey
    • Water Quality
    • PFAS & Emerging Contaminants
    • Lead Information
    • Consumer Confidence Reports
    • Comprehensive Water Quality Analysis
    • Source Water Protection & Water Conservation
    • Water Treatment & Distribution
  • Community
    • Community
    • About York Water
    • Tracking Water Usage
    • Community Philanthropy
  • Investor Relations
    • Investor Relations
    • Buy YORW Stock
    • Annual Meeting
    • SEC Filings
    • Corporate Governance
    • Annual Reports
    • Dividend Reinvestment Plan
  • News & Updates
    • News & Updates
    • News & Press Releases
    • Alerts
    • Lake Williams Dam Project
    • In Our Community
  • Contact Us
    • Contact Us
    • Customer Service
    • Customer Meter Exchange
    • Investor Relations
    • Human Resources
    • Comments & Suggestions
    • Careers
    • Privacy Statement
York Water Company
The York Water Company
130 East Market Street
York, PA 17401
General Information:
717-845-3601
Lobby Hours:
Monday thru Friday
8:30 a.m. – 5:00 p.m.
After-Hours Emergencies:
717-848-2984
Fax Line - 24 Hours:
717-845-3792
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© 2025 The York Water Company. All rights reserved.
Water Sense

Alert

York Water logo used as a favicon for the York Water site.

 


 

Annual hydrant flushing is underway. This annual process is essential to reliably provide high quality, safe drinking water. Learn more and view the schedule to see when our team will be in your neighborhood here.

 

 

Service Line Survey. We want to know whether you have a lead service line at your house so it can be replaced. Learn more and complete the survey here.

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