About Your New City of York Sewer and Refuse Bill
The City of York and the York Water Company are working together to streamline sewer and refuse billing for City of York sewer and refuse customers. Starting at the end of August 2020, City of York customers will now receive their sewer and refuse bill from the York Water Company.
The first bill, estimated to arrive the week of August 31, 2020, will include two months of service, for July and August 2020.
How to Pay Your Bill
City of York sewer and refuse customers may now take advantage of several convenient options to pay their City of York sewer and refuse bill.
- Pay in-person at 130 East Market Street during regular business hours
- Call the 24-hour phone number (1-866-665-9578)
- Mail your payment to YWC at PO Box 3009, Lancaster, PA 17604-3009
- Pay online at https://www.yorkwater.com/bill-pay/
- Pay using our FREE-Timely Automatic Payment (TAP) Program. While you are on the site, consider enrolling in paperless billing.
York Water Company accepts VISA, MasterCard, Discover, and American Express.
There will be a $1.50 per $100.00 payment convenience fee to pay your City of York sewer and refuse bill online, in person or over the phone using a credit or debit card. For example, a $99.00 bill means you will pay $100.50 ($99.00+$1.50), and a $105.00 bill means you will pay $108.00 ($105.00 + $3.00). This is different from your water bill. York Water pays the convenience fees for our water customers, but the City of York will not pay the convenience fee for sewer and refuse customers. The fee to pay using recurring ACH/eCheck is $0.75 per payment. There is no convenience fee to pay by cash, check, or money order.Click here to pay your City of York sewer and refuse bill.
Understanding Your New City of York Sewer and Refuse Bill
Your sewer and refuse bill will now also show that month’s water consumption on your bill. You will receive a separate water bill.
Your water consumption directly relates to your sewer fees. By seeing your water usage rate on each bill, you can now see how increases or decreases in your water use affect your sewer bill directly.
For every 1,000 gallons of water, the City of York charges you $9.10 for sewer service.
Have more questions? Call us at 717-845-3601 or email us at firstname.lastname@example.org.
Questions on Notices
York Water will send out bills, collect payments, post termination notices, and shut off water service for non-payment of City of York sewer and refuse bills.
Who Will Manage my Sewer and Refuse Emergencies or Service Onsite?
The City of York will continue to provide service to your onsite facilities and manage emergency calls for onsite service.
Call the City of York at 717-845-2794 for sewer and refuse inquiries or 717-894-1187 for after-hours emergencies.
Have More Questions About Your Bill?
Call the York Water Company at 717-845-3601 for general City of York sewer and refuse billing information or email York Water Company Customer Service at email@example.com.Click here to view Frequently Asked Questions (FAQ’s) for your new City of York sewer and refuse bill. Click here to view Billing Period Frequently Asked Questions (FAQ’s) for your new City of York sewer and refuse bill.