As of April 22, 2021, previous balances from the City of York are now included on your bill.
As of the April 22, 2021 billing for City of York Sewer and Refuse, previous balances from the City of York are now included on your bill. These previous balances are from prior to York Water taking over the billing for City of York Sewer and Refuse in August 2020. Any questions concerning this previous balance information should be directed to the City of York at 717-324-6589. An example bill that includes previous balances is below.
About Your New City of York Sewer and Refuse Bill
The City of York and the York Water Company are working together to streamline sewer and refuse billing for City of York sewer and refuse customers. Starting at the end of August 2020, City of York customers will now receive their sewer and refuse bill from the York Water Company.
How to Pay Your Bill
City of York sewer and refuse customers may now take advantage of several convenient options to pay their City of York sewer and refuse bill.
- Pay in-person at 130 East Market Street during regular business hours
- Call the 24-hour phone number (1-866-665-9578)
- Mail your payment to YWC at PO Box 3009, Lancaster, PA 17604-3009
- Pay online at https://www.yorkwater.com/bill-pay/
- Pay using our FREE-Timely Automatic Payment (TAP) Program. While you are on the site, consider enrolling in paperless billing.
York Water Company accepts VISA, MasterCard, Discover, and American Express.
As of October 1, 2020, the City of York has decided to no longer require a convenience fee and the maximum payment amount per transaction has been raised to $500.Click here to pay your City of York sewer and refuse bill.
Understanding Your New City of York Sewer and Refuse Bill
Your sewer and refuse bill will now also show that month’s water consumption on your bill. You will receive a separate water bill.
Your water consumption directly relates to your sewer fees. By seeing your water usage rate on each bill, you can now see how increases or decreases in your water use affect your sewer bill directly.
For every 1,000 gallons of water, the City of York charges you $9.10 for sewer service.
Have more questions? Call us at 717-845-3601 or email us at email@example.com.
Questions on Notices
York Water will send out bills, collect payments, post termination notices, and shut off water service for non-payment of City of York sewer and refuse bills.
Who Will Manage my Sewer and Refuse Emergencies or Service Onsite?
The City of York will continue to provide service to your onsite facilities and manage emergency calls for onsite service.
Call the City of York at 717-845-2794 for sewer and refuse inquiries or 717-894-1187 for after-hours emergencies.
Have More Questions About Your Bill?
Call the York Water Company at 717-845-3601 for general City of York sewer and refuse billing information or email York Water Company Customer Service at firstname.lastname@example.org.Click here to view Frequently Asked Questions (FAQ’s) for your new City of York sewer and refuse bill. Click here to view Billing Period Frequently Asked Questions (FAQ’s) for your new City of York sewer and refuse bill.