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Pay My Bill

Pay your bill and enroll in time-saving services.

Whether you are a York Water customer or a municipal customer, you can pay your bill with the payment options below.

Pay Your Bill

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Quick One-Time Payment

In a hurry? Make a quick payment without signing into the customer portal.

Make a Payment
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Pay by Phone

Use our toll-free automated payment system.

Call 1-866-665-9578

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Sign In to Pay

You can pay your bill or sign up for paperless billing when you sign into your customer portal.

Sign In to Pay
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Pay by Mail

Mail all payments including the bill stub for each account to:

The York Water Company
PO Box 3009
Lancaster, PA 17604-3009

Save Time with These Programs

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Automatic Payments

Enroll in or discontinue Timely Automatic Payments (TAP). TAP automatically withdraws your water, wastewater, or refuse payment from your bank account.

Learn More
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Paperless Billing

Save paper and reduce clutter when you receive your bill by email. You must create a customer account or log into your existing account to enroll in paperless billing.

Sign In and Enroll

Municipal Billing Services

Several municipalities contract with The York Water Company for billing services. Services include wastewater, also known as sewer, and refuse services.  See the following municipal services for special billing information and convenience fees.

The York Water Company handles billing and payments for City of York refuse service customers.

Refuse Billing Questions

For questions about billing or payment, contact York Water.

Refuse Service Questions

For questions related to your refuse or recycling service, including a missed pickup, contact the City of York Public Works Department at 717-849-2245.

NOTE: York Water will not terminate water service for non-payment of City of York Refuse charges.

Sign into your account or make a one-time payment here.

The York Water Company handles wastewater service billing and payments for Spring Garden Township.

Convenience Fee

When you pay your bill by debit or credit card, there is a $3.25 convenience fee per $500.00 maximum payment amount.

When you pay by recurring ACH/eCheck, there is a $0.75 convenience fee.

Please note: The above fees are effective 1/1/2024. 

Payments Posted Next Business Day

Payments received before 8:00 p.m. will be posted to your account the next business day.

Sign into your account or make a one-time payment here.

The York Water Company handles wastewater service billing and payments for New Salem Borough.

Convenience Fee

When you pay your bill by debit or credit card, there is a $3.25 convenience fee per $500.00 maximum payment amount.

When you pay by ACH-recurring debit, there is a $0.75 convenience fee.

Payments Posted Next Business Day

Payments received before 8:00 p.m. will be posted to your account the next business day.

Sign into your account or make a one-time payment here.